Program Design Business

Small Business and Small Groups

With every group of people there will likely be a need to explore the following themes: trust and responsibility, open and honest communication, empathy and active listening, conflict resolution, acceptance and tolerance of diversity, harmony and cooperation, and alignment with group values and goals.

Depending on the focus of the small business or group there may also be a need to ensure there are no group or personal limiting beliefs about success; money and wealth; creativity; ability to attract clients, meet deadlines and sell products; and self-efficacy and personal power.

Some example intentions include:

• “I fully accept others and their ideas, feeling safe, powerful and open-minded.”
• “I am highly successful and competent feeling confident, supported and independent.”
• “I believe in myself and others feeling highly capable, optimistic and trusting.”
• “I attract all of the resources and opportunities that I need feeling abundant, co-creative and grateful.”

* If you are a support group you will likely wish to explore many of the themes listed in the three Personal program designs – ‘Individuals and Support Groups’, ‘Couples’, and ‘Families’.

Corporate and Organisations

At a personal level, The LifeLine Technique® can assist Directors, CEOs and managers to be achieving at their highest potential and in a way that is congruent with their integrity, values, corporate social responsibility, and the higher good.

Intentions can be designed to ensure that critical organisation leaders think, speak and behave ethically and in accordance with the organisation’s mission, values and goals. This will help create trust, the desired culture, and the desired productivity and performance – a top down approach.

If managers are part of a 360-degree reporting process they may wish to address areas of poor performance that they were not aware of, such as talking the talk, but not walking the walk.

Leaders and managers

The LifeLine Technique® will help leaders and managers to:

• Implement change in ambiguous environments
• Support staff from a duty of care perspective
• Improve staff alignment to the organisation’s values and goals
• Improve communication and teamwork
• Improve creativity, productivity, and efficiency
• Develop healthier workforces with improved work/life balance

The LifeLine Technique® will support the development of staff, both as individuals and team members. As a manager, perhaps you have already contracted other professionals to: give staff more awareness around personality types and how they approach tasks and interact with one another; educate staff on stress and time management; explore tactical and strategic thinking; improve teamwork and cooperation; and help staff adapt to change. At a personal level you may have attended workshops or seminars on motivating your workforce, developing a Learning Organisation, managing in ambiguity and change, and achieving your own work/life balance. However, knowledge alone does not bring about a change in thinking or behaviours – conscious effort is required. If you are still not seeing the lasting changes you envisaged for yourself or team The LifeLine Technique® will help get to the root cause of any fear, limiting beliefs, and/or resistance to change.

In addition to the common themes for groups of people working in teams (as outlined above in ‘Small Business and Small Groups’), The LifeLine Technique® is a useful tool in supporting personnel management themes such as:

Participative management Empowerment of staff Responsiveness and flexibility Equity and diversity Work/life balance

Person to job match Interpersonal relationships Realistic expectations Training and development

Personal and professional support Stress, time and change management Responsibility commensurate with authority Workplace stressors

While I don’t wish to single out any particular workplace, I do perceive The LifeLine Technique® will support the following workforces very well due to the often traumatic or stressful nature of their duties:

• Emergency services – Police, Ambulance, Fire, Search and Rescue
• Hospital staff – medical staff in emergency and ICU, oncology wards, paediatrics
• Mental Health workers – social workers, psychologists, counsellors
• Accident investigations – workplace and transport
• Financial investment delegates
• Defence Force personnel employed in active service
• Human Resources – especially if effecting redundancies