Code of Ethics

Before being awarded my Certified LifeLine Practitioner qualification, I signed the following LifeLine Code of Ethics to:

• Serve the best interests of my clients at all times and provide the highest quality of service.
• Communicate with clients clearly and honestly.
• Maintain confidentiality concerning clients and refrain from discussing LifeLine session details.
• Recommend that clients see the appropriate and qualified health care professional for any questions or concerns about symptoms, stress, or disease.
• Respect and honour a client’s process by being in Present Time Consciousness and by being an active and empathic listener.
• Provide a safe, comfortable, private and clean environment where and when I perform The LifeLine Technique®.
• Maintain the highest standards of professional conduct.
• Charge a ‘fair’ price for sessions.
• Obtain liability insurance in order to practice The LifeLine Technique®.
• Practice honesty in advertising; promoting services ethically and in good taste.
• Not make false claims regarding the potential benefits of The LifeLine Technique®, which never treats, diagnoses or cures symptoms, stress or disease. Rather, it uses them as a means to help people bridge the gap between their conscious and subconscious mind.

Additionally, I will be guided by the following principles of good therapeutic practice:

* Client wellbeing is paramount. Practitioners will engage in behaviours that promote client wellbeing, and will avoid acting in ways that inflict harm, either deliberately or by omission, on clients in violation of their human rights.

* Practitioners will conduct themselves with clients in an honest, non-exploitative and respectful manner. The Client’s dignity and worth will be respected, and their right to autonomy and self-determination in their beliefs, values, decisions, and actions will be honoured.

* Practitioners assume responsibility for the maintenance of ethical standards, the safety of clients, and the integrity of processes involved in their work. They practice within the limits of their training and competence; conscientiously reflect on their practice and seek feedback from supervision and peers; conduct ongoing professional development and training; and deliver services the client needs.

* Equity and non-discrimination are integral to therapeutic practice, and it is important that practitioners acknowledge and are able to work within a context of social diversity, development and contextual sensitivity.

* Practitioners will be aware of and responsive to the legal constraints and requirements of practice. They will also remain up-to-date with state and federal legislative changes that may impact on their legal obligations.

* Practitioners will respond promptly and appropriately to any complaint received from a client. They will endeavour to remedy any harm they may have caused to their clients and to prevent any further harm. If requested, practitioners will inform their clients about how and whom they should contact for further information on complaint procedures.

* Any relational difficulties will be resolved with those directly involved. Appeal to a higher authority will only be made where it is necessary and after more direct efforts have been exhausted.

* On a personal level, practitioners will aim to show empathy and sincerity, personal integrity and resilience, respect for self and others, humility and honesty of self-appraisal, competence, fairness, wisdom, and courage. Through self-care, practitioners will monitor and maintain their fitness to practice at a level that enables them to provide an effective service.

As an Associate Member of the International Institute for Complementary Therapists and a practitioner in NSW, Australia, I will also conform to the following Codes of Ethics and Good Practice:

• International Institute for Complementary Therapists

            http://www.iict.com.au/constitution.htm#code

• NSW Government Department of Health

            http://www.health.nsw.gov.au/resources/aboutus/legal/code_poster_pdf.asp